Support Options
Online Help
Customer Profile
Sign in to your Customer Profile to check the details we hold for you and download a copy of your licence certificate. (Your sign in details will be the same as those you use for Reporting or SongSelect).
Reporting Support
Access resources, help-guides and FAQs to assist you with the Reporting process.
Copyright Owners Lists
Check which copyright owners and publishers are covered by CCLI licences.
Check What's Covered
Check which songs, films and publications are covered under the licences we provide.
Licence Terms
View the full Terms of Agreement applicable to CCLI's licences and services.
Church Copyright Healthcheck
Take our short healthcheck and we can help you determine if you are correctly covered for the church activities where copyright may be a consideration.
Contact Us
Enquire Online
Send our Customer Service team a message using our online enquiry form.
Phone Support
Still have questions? We’re here to offer help and support weekdays from 9:00am to 4:00pm.
Data Protection and Privacy
For enquiries related to how CCLI processes and protects your personal data, please contact support and mention Data Privacy. You can also view our Privacy Policy here.
How to pay by BACS
Please visit this page and complete the BACs notification form before paying us using a bank to bank transfer.
Artists / Publishers
Registering with CCLI
Find out how to become a registered Copyright Owner with CCLI.
Copyrighting New Songs
Do you write songs? Find out how to go about copyrighting them.
Getting Songs Published
Read more about how to get your song published.
Getting Paid Once Your Song has Been Registered
Read more about how to get paid once your song has been registered with CCLI.
Rights Over Your Work
Learn about the rights songwriters have over their work?
Talk with a knowledgeable specialist, 9:00am - 4:00pm Monday to Friday
01323 436100Contact CCLI with general questions or comments.
Email CCLIView all options for support, including articles and FAQs.
Support OptionsStart a new licence order by telling us what you need.
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